Frequently Asked Questions
Everything you need to know about our web development process, mobile apps, fixed-price quotes, code ownership, and ongoing technical support.
Working With DhruvStack
Getting started is simple. Reach out via our contact form, phone, or WhatsApp with your requirements. We schedule a brief discussion, review your feature list, and send a clear, written proposal with fixed pricing and timelines within 24 hours.
Yes! Our office and engineering team are locally accessible. We are happy to schedule an in-person meeting at your office or anywhere convenient to review your business operations and map out your digital solution.
Yes, absolutely. We do not use non-technical salespeople or middlemen. You communicate directly with your dedicated lead engineer on WhatsApp, phone calls, and live demo sessions.
Pricing, Milestones & Code Ownership
100% yes. You own your domain, Git repositories, database backups, admin logins, and design files upon final payment. We never lock clients into proprietary software traps or charge recurring hostage fees.
We use milestone-based payments: 40% initial advance to begin development, 30% midway upon live staging demo sign-off, and the final 30% upon production deployment, domain verification, and asset handover.
Zero hidden charges. All cloud setup, SSL security certificate installation, DNS configuration, and production deployment are included in our fixed-price proposals.
Timelines & Post-Launch Support
A standard business website is typically launched within 7 to 14 days. Custom mobile applications and operational billing software usually take between 3 to 8 weeks depending on screen count and integrations.
Every project comes with 30 days of free post-launch support and warranty. For long-term peace of mind, we offer monthly maintenance pods covering server monitoring, daily database backups, content updates, and priority bug resolution.
Still Have Questions?
Our technical team is available to help you understand options and choose the right tech stack for your budget.